Following significant criticism regarding Twitch’s prior responses that seemed to minimize the assault incident involving popular streamer Emiru at TwitchCon, CEO Dan Clancy has issued a more considerate statement, acknowledging the platform’s shortcomings. Despite promises of enhancements for future events, many fans remain unconvinced.
In a post on October 24, Clancy took responsibility for the «security incident» that unfolded during Emiru’s Meet and Greet at TwitchCon San Diego. He recognized Twitch’s errors, stating, «We poorly managed our communication about the incident, including my remarks. I extend my apologies to Emiru for what occurred.»
Clancy committed to conducting «a thorough review of overall event safety and security» along with implementing safety updates for upcoming TwitchCon events. He noted, «While we can’t disclose all security updates for privacy and safety reasons, we will inform our community about changes that directly affect attendees,» in the same announcement.
However, in spite of the apology, skepticism among fans persists regarding Twitch’s commitments. Clancy’s message drew numerous comments from users voicing frustration over the platform’s dangerously relaxed safety guidelines for streamers, both online and during conventions. The concern was not limited to fans; many well-known streamers such as QTCinderella, Valkyrae, Asmongold, Pokimane, and Lilypichu announced they would not participate in TwitchCon San Diego this year, citing escalating safety worries.
On October 17, the opening day of the event, unsettling videos emerged showing a man attempting to grab Emiru and kiss her during the Meet and Greet. She was quickly protected by her security guard and escorted to safety by her manager.
Subsequent to the incident, Emiru expressed on X that multiple members of TwitchCon security were present but failed to intervene, allowing the perpetrator to leave. Furthermore, a friend of Emiru overheard security personnel joking about their inaction during the occurrence.
Emiru denounced Twitch’s statement from October 17, which claimed the man was immediately apprehended, as «a blatant lie,» asserting that the individual initially walked away and was only detained hours later.
The video evidence along with Emiru’s comments have incited outrage among fans regarding Twitch’s indifferent approach to streamer safety, particularly at major events. Clancy’s apology may be a preliminary step, but many believe trust will not be restored until the platform demonstrates tangible improvements.
