SOFTSWISS has announced impressive results from its Anti-Fraud Team for the year 2025, highlighting the company’s dedication to enabling online gambling operators to foster safer and more transparent operational environments.
The recent statistics indicate considerable savings for iGaming partners, with efforts in fraud prevention safeguarding operators from losses exceeding €15 million from January to August of this year.
The Anti-Fraud team also completed over 56,000 tasks within client operations and addressed 70 player complaints submitted to gaming regulators and forums, ensuring prompt resolutions and adherence to compliance. These initiatives further establish SOFTSWISS as a reliable partner for gambling operators prioritizing security and player trust.
«As fraud techniques evolve, so do our data protection measures. This evolution provides operators with a more secure and transparent environment to cultivate trust and achieve long-term success,» stated Ilya Nesterov, Lead of the Anti-Fraud Team at SOFTSWISS.
SOFTSWISS has served over 1,350 brands, which includes notable iGaming platforms such as Stake, 1xBet, BC.Game, and Roobet.
Addressing AI Deepfakes: New Challenges in Fraud Prevention
While many patterns of fraudulent behavior have remained stable over recent years, the company has recognized an increasing risk associated with artificial intelligence.
Based on the SumSub Identity Fraud Report for 2024–2025, scammers are increasingly employing AI-generated deepfakes to circumvent identity verification measures. In response, SOFTSWISS is upgrading its internal tools and processes to address this emerging challenge.
Through SOFTSWISS Managed Services, the Anti-Fraud Support functions in conjunction with First Line Support, VIP Player Support, Player Retention and Reactivation, and Content Management. Collectively, these services facilitate seamless communication between betting platforms and players, enhance casino operations, and ensure a smooth gaming experience.
With extensive expertise in fraud prevention and responsible gambling, SOFTSWISS places software security and player protection at the core of its ecosystem. This commitment positions the company as a dependable partner for fledgling operators aiming to enter regulated markets and develop sustainable brands.
Partners and industry representatives are invited to visit SOFTSWISS at Stand 4016 G during the SiGMA Summit Central Europe 2025, scheduled from November 4 to 6 in Rome, Italy, to learn more about the company’s dedication to responsible gambling and its innovative solutions.
